SMS Privacy & Terms

Last updated: 23 February 2026

This SMS Policy applies to messaging services operated by:

Kaktus Pty Ltd

ABN: 58 688 605 370

Melbourne, Victoria, Australia

Email: support@kaktus.one

Website: https://www.kaktus.one

(“Kaktus”, “we”, “our”, or “us”)

Kaktus operates messaging infrastructure across its software platforms and partner-operated products, including but not limited to Guide Connect and MotionTrack6.

1. Purpose of SMS Communications

We send SMS messages strictly for transactional purposes, including:

  • One-time passcodes (OTP) for authentication

  • Account verification and login security

  • Platform access invitations

  • Self-assessment or program participation invites

  • Account-related notifications

We do not send unsolicited marketing or promotional SMS messages under this program.

2. User Consent

Users provide consent to receive SMS messages by:

  • Entering their mobile number during account registration

  • Requesting a login or verification code

  • Accepting an invitation sent by an authorized administrator

  • Participating in a platform that requires SMS-based authentication

Messages are sent only in response to user or administrator-initiated actions.

3. Message Frequency

Message frequency varies based on user activity and account actions. Messages are typically limited to authentication, invitations, and account notifications.

4. Fees & Charges

Message and data rates may apply depending on your mobile carrier and service plan. Kaktus does not charge users for receiving SMS messages.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you re-initiate contact or re-register.

For assistance, reply:

HELP

Or contact us at:

support@kaktus.one

6. Data Collection & Use

When you provide your mobile phone number, we collect and process it solely for:

  • Account authentication

  • Platform access

  • Security verification

  • Transactional notifications

We do not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes.

Mobile numbers may be processed by secure third-party providers solely for the purpose of delivering SMS communications.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including mobile phone numbers.

8. Updates

We may update this SMS Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Information

Kaktus Pty Ltd

Melbourne, Victoria, Australia

Email: support@kaktus.one

Website: https://www.kaktus.one